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First Impressions Logo

You never get a 2nd chance to make a First Impression

~ Will Rogers

Author. Speaker. Coach.

The Accident is the story of author, Gayle Petrillo, a burn survivor, and the obstacles she has overcome. Gayle shares how she continues to turn tragedy into triumph by facing her fears and phobias (rational and irrational). She struggled for years with body image issues, bullying, feeling ‘different’, lack of self-confidence, FOMO (fear of missing out), and imposter syndrome. Finally comfortable in her own skin, she vulnerably shows us how she has identified her super powers and how you can identify yours. The Accident is available in English and Spanish at www.booklocker.com.

Her second book will be available late fall of 2024. It’s The Accident on steroids, with a different title, to be determined. The Accident was originally written as a children’s book; however, while having difficulty writing in that genre, the book morphed into a book avoiding heavier, personal topics and stories, that will be in the new book for adults, such as experiencing a miscarriage and an abusive marriage, being stalked and other experiences where she had to overcome fears and phobias.

Gayle has learned to listen and share to heal; and her growth continues as she pushes past things that previously would have stopped her in her tracks. She utilizes skills she has learned to cross bridges and ascend mountains (figuratively and realistically), and coaches others by inspiring, empowering and motivating them to do the same. We have all been burned (physically and/or emotionally, and we all have stories; and by sharing them, we heal and help others heal as well. We are never truly alone!

Gayle has spoken in front of audiences from 7 to 100+ including Girl Scout troops, Rotary and Kiwanis meetings, book clubs, the Tucson Young Professionals annual conference, for-profit and non-profit corporations and organizations, and has been the keynote speaker for school commencements and womens’ luncheons.


As a career and confidence coach and trainer, Gayle’s clients have resumes that stand out. Her clients are prepared through mock interviews and learning negotiating strategies. Those ‘soft’ skills are key to her clients’ success. Additionally, she teaches networking skills (it’s more than exchanging business cards), and assists with wardrobe analysis and closet transitions, ensuring her clients’ first impressions are the best they can be. Gayle’s clients have landed interviews and job offers immediately upon submitting their resumes and cover letters, which is a tribute to success, and her clients.

Gayle also provides executive coaching for both those new to management, as well as those already in the C-suite arena.

For corporate clients, Gayle provides etiquette, social skills and customer service training.

 

a photo of Gayle holding her book.

First Impressions is an ​image consulting and career coaching firm.

TAKE YOUR IMAGE TO THE NEXT LEVEL.


First impressions ensures individuals, small companies and large organizations present their best first impression. We help our clients gain confidence to land their dream job, be successful entrepreneurs, and assist corporations in attracting and retaining customers and employees focusing on team building and customer service training.

  • We create resumes that stand out from your competition

  • We provide mock interview scenarios to boost your confidence

  • We transform your wardrobe to ensure you make your best 1st impression no matter where you are headed

  • We strengthen your presentation skills (eye contact, body language, active listening)

  • We teach business etiquette to avoid faux pas in all circumstances

  • We coach our clients looking to transition their career - 1st job, middle management, C-suite leadership roles

Professional Female
Individuals

Land Your Dream Job

We work with individuals to present your best written image on resumes and cover letters and coach you on your presentation skills, including body language, through mock interviews.

Together we will transform your wardrobe and transition clothing you love but don't know what to wear it with, as appropriate for business and casual settings.

Conference
Corporations

Enhance Your Image

We consult with companies improving customer service, focusing on smiles that transcend the telephone, eye contact and listening skills. 

 

Gossip can be detrimental to an organization and your image. We have training sessions on gossip avoidance, providing techniques and tools, as well as team building skills. 

Services

Hi, I'm Gayle Petrillo, owner of First Impressions.

Please check out my video introduction and let's talk!

Business Meeting

About Us

Gayle Petrillo, MBA, has coached individuals, and consulted with large and small companies for more than 25 years. She has held leadership positions in for-profit and non-profit organizations. Gayle's expertise includes operations, human resources, finance, strategic planning, customer relations and business development. Additionally, she has worked in healthcare; financial services; television; and retail, selling men's and women's designer clothing, and accessories. ​​​​

 

Our services are uniquely different. With Gayle’s background in human resources, she has seen the good, bad and ugly in resumes and interview presentation skills. Additionally, her awareness of the acute need for customer service training in every sector serves as the foundation for her passion for training imperative skill-sets, drawing on Disney principles which can be applied across the business spectrum.

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Client Testimonials

I recently had the pleasure of using Gayle's guidance in creating a very professional looking resume for my friend.  I gave Gayle a very rough looking resume and she created a very professional looking resume that got my friend in the door at two different companies.  The flow of the resume was corrected and his job experiences were put into a format employers are looking for.  I truly believe without her expertise in making the needed improvements to his resume he would not have had the opportunity to interview with either company.  If someone needs help with their resume and the interview process, I would highly recommend Gayle's First Impressions services.

Dave M. ~ Marketing Manager

Testimonials

Our Clients

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Marana Chamber of Commerce
University of Arizona Eller College of Business Logo
Tucson Jewish Community Center
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